Product agent
First reply on your product family — vehicles, machinery or spare parts.
Get in touch
Contact
Tell us what you want to import and where it should land. Your message is routed to the right specialist — with a reply within one business day.
Contact levels
Your request reaches the right person
Category office
Guangzhou, Rizhao or Shanghai desk handling sourcing and inspection for your category.
Regional office
Algiers (Maghreb) or Dubai (Middle East) for destination, clearance and delivery.
Headquarters
Escalation, contracts and framework agreements — Guangzhou HQ.
Response
What happens after you write to us
- 01
Acknowledged
Your inquiry gets a reference number immediately.
- 02
Routed
Level-1 agent, then category and regional offices if needed.
- 03
Answered
One business day — sourcing options and a quotation.
Prefer a structured request?
The four-step quote wizard collects models, quantities, budget and destination.